Customer Success Manager

Intelligent Automation Consultancy

Permanent

Hybrid - London - once a fortnight 

£60,000 to £75,000 base + bonus + company benefits

(Must be eligible to work in the UK without sponsorship)

Are you ready to shape the future of intelligent automation and make a real impact in the Public Sector? Our client is looking for an ambitious Customer Success Manager to join their growing team. So, if you’re hungry and have a passion for leading customers to success, this could be your next big opportunity.

About Our Client: They’re at the cutting edge of automation, driving efficiency and innovation for organisations in the Public Sector that want to unlock their full potential. Their goal? To create a world where humans and automation work together to push the boundaries of what’s possible.

What You’ll Do: In this role, you’ll be responsible for the retention and growth of customer accounts, guiding them from initial development and delivery through to go-to-market.

Account Executive – Public Sector

Intelligent Automation Start-Up

£70k - £80k base + Double OTE

Hybrid London (once a fortnight in the office)

Edge Tech is proudly working on behalf of a fast-growing intelligent automation start-up that supports Public Sector clients to drive operational efficiency whilst improving customer experience.

Their award-winning library of "Pre-Built Bots" is widely regarded as the "Go To" Intelligent Automation partner to support organisations wanting to automate operations without having to change any technology systems.

Due to our client’s growth, they are looking for an experienced Account Executive to own the end-to-end sales process for the business. Having already established the sales function they have a lot of processes and procedures in place making it very easy for you to hit the ground running as soon as you join.

Collaborating closely with the CEO, Chief of Staff and junior sales staff you will play a crucial role in helping deliver their services to public sector businesses across the UK. 

You will be supported by a team of two Business Development Representatives who generate leads, do a lot of outbound sales activity and book appointments for you to attend and close. Our client also works with a specialist marketing agency that handle their email marketing, social campaigns, events etc which in turn also generate opportunities for the sales team.

You’ll be tasked with identifying, progressing and closing sales by conducting in-depth research to understand client needs and pain points. You will understand client objectives and align our clients Intelligent Automation solutions to meet their specific requirements as well as acting as a trusted advisor, providing insights and recommendations to optimise their businesses.

Required Skills & Experience

• A career high achiever with a demonstrated track record of sales success
• Driven, competitive, hungry, outgoing with a passion to succeed
• 5+ years of experience as a New Logo Sales Account Executive having sold SaaS/technology solutions
• Previous experience having sold into the public sector i.e. Education, Healthcare, Government etc
• A background in identifying new business opportunities using relevant research tools / sector specific targeting, cold calling, email campaigns and social selling
• High level of professionalism and personal drive with the ability to work independently
• Willingness to work in a fast-paced dynamic start-up environment
• Strong interpersonal skills with the ability to build rapport with ICs through to C-Level
• Excellent communication skills and a customer-focused mindset

Power BI Consultant

Private Market Technology Consultancy

Hybrid - London - Occasional Travel to the Middle East

£45,000 - £80,000 base + 20% bonus + Company Benefits

**You must be eligible to work in the UK without Sponsorship**

Edge Tech is pleased to work with a growing Technology Consultancy, that is dedicated to creating value for private markets clients—including Private Equity, Private Debt and Liquid Credit, and Real Assets and Infrastructure—through advisory support, technology optimisation, and process transformation. With hundreds of specialist consultants in key markets globally, they deliver automaton solutions, technology and operational services across the entire program lifecycle.

Helping 300+ clients navigate complex operational and technology challenges across all areas of their business, this consultancy plays a pivotal role from front to back office, helping their clients to achieve their key business objectives. With a growing client base across various regions, including the Middle East, they bring data to life for private market leaders worldwide.

Position Overview

This evolving consultancy is seeking a Power BI Consultant to join the team, to enhance their client’s analytics capabilities. As a Power BI Consultant, you will work closely with clients to design, develop and implement data-driven solutions that meet their business needs. You will be responsible for the end-to-end implementation of Power BI projects, including data modelling, report development, and visualization design. You will also be expected to provide technical expertise and support to clients throughout the project lifecycle.

This opportunity will include periodic travel to the Middle East, providing you with the exciting chance to collaborate directly with clients in Dubai/Abu Dhabi ensuring their solutions align closely with their business needs.

Our client is open to a range of experience. If you are a keen, mid-level consultant who is excited to learn and grow, or a senior/lead looking to face their new challenge head on, this opportunity could be for you!

Key Responsibilities:

• Collaborate with clients to identify their business requirements and design data models that meet their needs.
• Develop and maintain reports and dashboards using Power BI.
• Optimise data models to ensure maximum performance and scalability.
• Create and maintain technical documentation related to Power BI projects.
• Provide technical support to clients during the implementation phase of Power BI projects.
• Build and support Power BI dashboards

Must Haves:

• Proven experience as a Power BI Consultant, with at least 3 years of relevant work experience in data analytics.
• Strong knowledge of data modelling, DAX, and SQL
• Demonstrated experience in report development, visualization design, and dashboard creation.

Desired:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Experience with Power Platform is a plus (Power Automate, Power Apps)

  If you think this could be the role for you, or would like to know more, apply now!

Data Architect

Global Telecommunications Business

Hybrid – Once per week in the London office

£90k - £100k base + bonus + benefits

Are you ready to empower an entire organisation with seamless, self-service data access? Do you have the vision to architect scalable data solutions that bring everyone closer to the power of data?

We’re working with a global telecommunications business who are growing their data democratisation team in the UK. Now is the chance to join one of the most forward-thinking organisations pushing the boundaries of technology.

They’re looking for an experienced Data Architect with strong experience with GCP to join their highly successful team. As a Data Architect, you’ll shape a strategy that makes data accessible, user-friendly, and secure. Join a pioneering team committed to creating a data-driven culture where insights fuel every decision.

What You’ll Do:

• Build Bridges: Collaborate with diverse teams to transform business needs into robust, data-driven solutions.
• Architect Innovation: Design cutting-edge data platforms and tools to enhance data discovery, sharing, and self-service analytics.
• Lead with Impact: Establish policies and best practices to maintain data quality, governance, and security.
• Drive Adoption: Lead change management and empower teams through training and data literacy initiatives.
• Stay Ahead: Leverage the latest in Data Mesh architecture and modern cloud tech to keep our data strategy on the forefront.

What You’ll Bring:

• Minimum 10 years commercial experience in data architecture, data management, and governance frameworks.
• A strong grasp of Data Mesh architecture and self-service analytics.
• Proficiency with data modelling, ETL, and visualisation tools.
• Experience in cloud environments (GCP / Google Cloud Platform is required)
• Familiarity with Spark, Hadoop, and DBT.
• Certification in TOGAF or data management is a plus!

If you’re passionate about breaking down data barriers and driving a culture of data literacy, get in touch now to find out more!

Data Engineer - Self Service & Analytics Platform 

Global Telecommunications Company

£55K - £65K basic

Hybrid - London once a week

We are working on behalf of a global telecommunications business who are looking for Data Engineer to join their Data Democratisation team.

Our client is the UK’s fastest broadband network, the nation’s best-loved mobile brand and, one of the UK's biggest companies too.

As a Data Engineer, you will:

• Leverage innovative GCP technologies and Cloud Spanner to develop a unified identification service that connects millions of customers.
• Create and maintain unified identification data models for analytics, enhancing insights across the entire customer base to improve the customer experience.
• Support the integration of the identification service with third-party SaaS and internal systems, ensuring all processes consistently handle IDs.
• Provide ongoing support for current and future identification services, ensuring compliance with service level agreements (SLAs).
• Troubleshoot and resolve issues related to identification services, delivering timely and effective solutions to maintain system stability.
• Collaborate with stakeholders from various departments to gather requirements and ensure successful solution delivery.
• Work alongside skilled Architects, DevOps Engineers, Data Engineers, Analytic Engineers, and Analysts to meet team objectives and key results.
• Utilize Infrastructure as Code (IaC) principles for efficient cloud infrastructure deployment using tools like Terraform.
• Stay informed about industry trends, technologies, and best practices, continuously improving your skills to enhance the organization’s capabilities.
• Actively participate in code reviews, fostering a culture of high-quality code and knowledge sharing within the team.
• Identify areas for improvement, propose innovative ideas, and contribute to the team’s growth and success.

We’d love to hear from you if you:

• Are focused on delivering business value.
• Have a proactive “I can solve it” attitude.
• Are a collaborative team player with excellent communication skills.
• Possess strong proficiency in Python with proven Data Engineering experience.
• Have solid SQL skills, including analytical functions and ensuring data quality.
• Understand DevOps best practices, including IaC and CI/CD.
• Have production experience in a cloud environment, preferably GCP.
• Have worked with data warehouse engines like BigQuery or Redshift.
• Have experience with key/value stores such as Datastore or DynamoDB.

It would be great if you:

• Have experience working in an Agile environment.
• Are familiar with SOLID principles and have an interest in their application.
• Have practiced Test-Driven Development (TDD).
• Have used Apache Airflow and maintained production pipelines.
• Have experience with Apache Beam or Apache Spark.
• Have worked with Kubernetes.
• Have experience using Terraform.

Technologies Our Client Uses:

• Apache Airflow on Cloud Composer
• Apache Beam on Cloud Dataflow
• DBT (Data Build Tool)
• Cloud Function, Firestore in Datastore mode, Pub/Sub, BigQuery, Cloud Storage, Terraform, GitLab, and other relevant technologies.

RPA Pre-Sales Lead

Leading Technology Consultancy

£70k - £90k basic + OTE

Remote – UK

For over 20 years, our client has partnered with healthcare, local government, and organisations throughout the public sector across the UK working with them to unlock the potential of technology and transform their services that improve lives.

Our client delivers impact in four key areas, Intelligent operations, connected enterprises, digital communities, economic growth. As part of their ongoing progression in these areas one particular line of business has grown significantly – the intelligent operations team (RPA, chatbots, process mining, Intelligent Automation etc). Due to this growth our client is looking to bolster the team with the appointment of a Senior Pre-Sales Lead to drive and run their client engagements across the UK.

You will take responsibility for the production of a compelling, robust and commercially sound proposals for developing and delivering an intelligent automation service that supports the ongoing delivery of a programme of digital transformation for public sector clients. You’ll also assist in the identification of potential sales opportunities and in discovering a particular prospect’s business challenges and vision for a solution to those challenges. Along with creating RFI/RFP responses, perform architecture / technical components overview and will be responsible for managing the relationships with clients across the RPA practice  

Skills & Experience

• 5+ years Robotic Process Automation (RPA) Pre-Sales experience
• Consulting experience, gained with a professional services or systems integration firm 
• A track record of working on high value, highly complex, opportunities
• Deep technical skills and knowledge required such as RPA tools (UiPath, Blue Prism, AA etc) API’s, Web services, software development approaches and models 
• Ability to operate up to Director, CxO and board level  

• Broad understanding of delivery spanning technical detail up to high level strategy  

• Strong presentation, written and verbal communication skills