Digital Business Analyst
Intelligent Automation and AI Consultancy
Remote
£43,000 - £64,000 base + 20% bonus
Job Description
- Create process documentation/workflows, knowledge articles and self-service guidance for Digital & application development Projects.
- Collect and document business requirements for project and process improvement/automation efforts.
- Facilitate in generation of process workflow/process ID card documents in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases.
- Review information and trends to ensure that the output of processes is achieving the desired results and that services are meeting agreed-upon service levels.
- Conduct weekly review meeting with Business stakeholders to highlight areas of improvement or concerns.
- Identify issues and risks and document the same as part of Process ID Card/Process Definition Document/Business Requirement Document.
- Bring inconsistencies and problems to the attention of management.
- Conduct ‘Discovery Workshop’ meeting with Business.
- Track all project related activities using JIRA and ensure adherence of the process and escalation requirements within the various support and delivery areas.
- Responsible for both strategic and tactical decisions related to the bank-wide Automation & application development initiatives regarding people, process and projects.
Job Requirements
- Minimum 3 years of experience as a techno-functional Business Analyst.
- UX/UI experience
- Hands-on experience on providing the solution design for Digital Transformation projects
- Good understanding of banking products and processes across Consumer and Wholesale banking divisions
- Proficient technical writing capabilities and sufficient analytical skills.
Location: | Manchester, UK |
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Job type: | Permanent |
Emp type: | Full-time |
Salary type: | Annual |
Salary: | GBP £55,000.00 |
Job published: | 05/02/2025 |
Job ID: | 32968 |