Principal ServiceNow
Solution Architect
— done properly.
$150k - $180k base
US - Remote
Not a box-ticker. Not a ticket-closer. A genuine architect who can sit across from enterprise leaders and redesign how their business thinks - using ServiceNow AI as the lever.
"We need someone who can architect agentic AI ecosystems that actually move the needle - not just PowerPoint the idea of one."
The opportunity
Architecture that ships. Clients that matter.
This is a principal-level Solution Architect role with a fast-growing international technology consultancy - expanding rapidly across North America and Europe through 2025 and beyond.
You'll own the technical vision on enterprise AI and automation engagements. Designing agentic frameworks. Defining data fabric architectures. Integrating ServiceNow with the broader AI ecosystem. And guiding clients from whiteboard to production with actual results to show for it.
It's client-facing, it's strategic, and the client base is serious - enterprises in financial services, healthcare, and beyond who are genuinely trying to transform how they work, not just tick a digital transformation box.
What you'll own
- Lead ServiceNow architecture design centered on Agentic AI, Now Assist, and Workflow Data Fabric
- Define reference architectures integrating ServiceNow with UiPath, Databricks, Microsoft Copilot, and other agentic ecosystems
- Build and implement Agent frameworks using Virtual Agent, Agent Studio, and AI Fabric
- Embed AI and predictive capabilities into workflows - native models and external LLMs
- Act as the primary technical contact across multiple enterprise client engagements simultaneously
- Guide clients through architecture decisions, roadmap planning, and AI governance
- Champion CI/CD, MLOps, and ethical AI standards across delivery
What our client needs from you
- 5+ years of architecting ServiceNow solutions, AI and Data Fabric focus
- Cross-platform integration - ServiceNow with Azure OpenAI, Databricks, RPA tools like UiPath
- LLM knowledge - you understand how they work and where they fit in enterprise automation
- 2+ years in an architecture or practice leadership role, with mentoring responsibility
- Senior stakeholder confidence - you're comfortable owning the room in client conversations
- CSA certification plus at least one advanced cert (CIS Now Assist, IntegrationHub, or App Dev preferred)
- Multi-agent orchestration or AI Control Tower experience is a strong plus
The company
International scale. Startup energy.
The business has delivery centers across three continents - Romania, the Philippines, and LATAM - with offices in the US, Wales and England. They're not dabbling in AI. It's core to what they build and how they grow.
This isn't a slow-moving enterprise. It's a consultancy building fast, promoting fast, and giving its people genuinely interesting problems to solve. If you've been in a role where you're underutilized, this will feel like a different gear.
Ready to have a conversation?
No lengthy cover letter. Just tell us apply now, and we'll share more info!
| Location: | Remote - US |
|---|---|
| Job type: | Permanent |
| Emp type: | Full-time |
| Salary type: | Annual |
| Salary: | USD $180,000.00 |
| Job ID: | 35622 |